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How Do We Protect Your Privacy?
Mortgage Providers Pty Ltd recognizes the importance of protecting your privacy. We are committed to ensuring the continued integrity and security of the personal information you entrust to us. We appreciate that the success of our business is largely dependent upon a relationship of trust being established and maintained with past, current and prospective customers and other individuals with whom we conduct business. We will therefore continue to collect and manage your personal information with a high degree of diligence and care. Our aim is to comply at all times with the privacy laws (incorporating the National Privacy Principles) that apply to us. If you have a comment, query or complaint regarding a privacy matter, we encourage you to discuss it with us.
HOW WE HANDLE YOUR PERSONAL INFORMATION.
This statement explains the types of personal information we collect and how we handle that information.
TYPES OF INFORMATION COLLECTED AND HELD BY US
We need to collect some of your personal details to enable us to establish and maintain a financial services relationship with you. The types of information we request will vary according to the product or service that we are providing to you. We will usually ask for your name, age address and other contact details (such as phone, fax and email) so we can communicate with you. In smost cases we will also need your financial details. We do not collect certain types of information (such as ethnicity, trade or professional association membership or health) without your consent. As part of our business operations we also collect personal information from other individuals such as our business partners and non-corporate suppliers.
HOW WE COLLECT YOUR INFORMATION
In most cases we collect personal information directly from you. Sometimes we may obtain you information from a credit reporting agency (in the case of loan products), a third party acting on your behalf (such as a loan introducer, financial adviser or broker) or public records such as those relating to land titles and companies. When you visit our website, our Internet Service Provider records information (such as your server address and top level domain name, the type of browsers you are using, the date, time and pages accessed) in relation to your visit for statistical purposes. This information is collected as aggregated data and the user remains anonymous. Except in the case of online banking and online services provided to our business partner, we do not attempt to identify users of our website.
HOW WE PROTECT YOUR INFORMATION
We take all reasonable steps to ensure your information remains secure, and to prevent unauthorized access to your information. Although we endeavor to ensure that all personal information kept by us remains accurate, we also depend on you to tell us of any changes to your details.
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